Contact us

We welcome all your inquiries and all your requests or potential complaints in our store: 

  • Customer service representatives directly answer emails sent from customers about any topic within the store
  • Sometimes it may take some time to respond depending on the time difference in the US, Europe and the Middle East.
  • A maximum of 48 hours is a response. 

We are not responsible for any problems that occur outside the store or between you and another customer, or in the order of the shipment after 3 days of receipt 

 Privacy policy

Questions & suggestions

General questions and inquiries

If you have a specific question or inquiry about our brand or anything related to the store, you can send an email via this email: info@ivorynn.com
Complaints and suggestions

For complaints and suggestions related to the store or your account within the store or in the type of products and brand, you can communicate via the following e-mail: service@ivorynn.com
Financial and sales complaints

For financial and sales complaints related to orders, payments, order status and arrival of shipments, you can contact the following e-mail: sales@ivorynn.com
Phone Numbers & Contact

You can communicate by sending a text message or WhatsApp message through the following official numbers:

USA : +14137260351
Middle East : +962790241986
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Contact Info

Info: IVORYNN / SHOPPING RETAILS / UAE COMPANY

Mob: +1 (413) 726-0351

Email: info@ivorynn.com  Hours: 7 Days a week from 9:00 am  International Brands Store, High Quality & Smarts Shipping. From UK to USA, EUP, CHINA, MIDDLE EAST and more.

Thanks for visiting IVORYNN and we will responding soon